Market entry strategies
Selling know-how / products on the U.S. market
How to develop a strategy?
1. Understand the market and its competitive environment
- How is the market segmented (total market, accessible market, target market)
- Which are the driving forces in the market place (demand side, supply side)
- What is the overall business system (from supplier to customer)
2. Focus on key factors of success (KFS)
- Which are the economics of the business (own approach, competitive approach)
- What are the customer's needs and why (in general and in respect to products / services)
- How does the product compare with the competitive offering?
- Which differences regarding KFS exist between the U.S.A. and Europe?
Definition of target segment
Definition of own position
- position with respect to key success factors
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potential differentiation
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potential alternatives in respect to 1) channels, 2) products and 3)
pricing
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3. Define resources needed
- What is our own position in respect to key factors of success
- How much does the adaption of the product / service to U.S. needs cost? (R&D)
- How many marketing resources are necessary to introduce the product / service in a given time? Marketing cost to reach the critical mass?
- What are the organizational prerequisites to comply with the customer's expectations? In particular in view of service?
Licensing own technology / know-how
Typical cases
- Intellectual property which can be protected by patents/copyrights/special know-how, e.g. software/process development/product developments/franchising concepts, etc
Pros:
- Income without direct investment, limited marketing costs
Cons:
- Limited income, dependent on aggressiveness of licensee
- Creation of potential competitor
Special skills
- Excellent negotiation skills
- High level innovation
- Good technical support
Exporting products directly
Typical cases
- Products which have a small and well-defined potential customer base / high-level technical support needed
- Highly specialized equipment for the producing and servicing industry
Pros:
- Possibility to focus on attractive customers without high marketing costs (cherry picking)
Cons:
- Limited sales potential
- Risk of high sales fluctuations
Special skills
- few, but highly skilled sales force
- international logistics, including know-how of relevant U.S. standards
- fast international service response
Selling products by own sales force
Typical cases
- Products with large sales potential and/or clearly defined customer base needing a well-defined sophisticated marketing program, e.g. drugs, machine tools, durable goods, specialty products.
Pros:
- Direct control of marketing and sales activities
- Direct contact with customer
Cons:
- Fixed cost organization
- Risk of critical mass / high sales cost especially in start-up phase
Special skills
- Sales force management, i.e. hiring, training, control of sales productivity
- Marketing skills, segmentation of customer base, positioning of products
- Servicing the product from a U.S. base
Selling products by an independent Rep organization
Typical cases
- Products which have a large potential customer base and/or which cover a very specific industry, e.g. tooling products, motors, gears, technical tissues.
Pros:
- Easy to start, assuming product advantage
- Good use of reps customer know-how / visit costs
- Variabilization of selling costs
Cons:
- Limited control of reps marketing/sales exposure for own products
- Necessity of financing inventory in the U.S. to offer a high service level.
- Limited identification of rep with products of limited success
Special skills
- Selecting, hiring and training of reps
- Understanding local logistics, including financing needs of inventory
- Marketing control
Setting up a fully-fledged own organization
Typical cases
- Products with high potential and local low cost sourcing of material. services and skills, e.g. products with high logistics and service costs such as tools, OEM products, etc.
Pros:
- Image as U.S. supplier
- High service level, low sourcing costs
- Better access to local personnel market
Cons:
- High start-up costs
- Risk of subcritical mass, especially in the start-up phase
- Different facility management philosophy
Special skills:
- Human resource management, i.e. hiring, training, incentive schemes, etc.
- General management, marketing, production, administration
- Transferring technology / know-how
Acquiring a company
Typical cases
- Any company giving access to market and distribution and/or specific U.S. producsts and/or specific skills necessary to control the key factors of sucess
Pros:
- Image as U.S. supplier, i.e. commitment/service/customer relations
- Immediate position on the market
- Better, faster control of key factors of sucess
Cons:
- High acquisiton costs (premium, due diligencse, tough negotiations, legal costs)
- Risk of losing management
- High loss potential if due diligence too superficial (management/strategy/financial/special skills/legal/environmental)
Special skills:
- Selecting, binding professional U.S. management
- Negotiation/communication in the beginning of the venture
- Transferring technology / know-how
Authored by:
Ludwig & Partner AG
Morgental 35
8135 Zumikon
www.ludwig.ch
October 2001
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